Building Trust
Great Leadership Starts with a Workplace Culture Built on Trust
Trust is at the heart of every relationship, and it’s essential in the workplace. The most significant factor affecting employee turnover is whether employees and their managers have developed a trusting relationship. Our trust-building program teaches managers to build trusting relationships to increase engagement, creativity, and commitment.
Understanding and Developing the Elements of Trust
We know the importance of trust in all relationships. Our Building Trust program can help your leaders and team members understand how to build trust in the workplace and repair it when it breaks.
Based on 30 years of research, our trust experts have developed a simple yet effective trust model that provides a common language and framework to focus on specific behaviors that help build trust.
Through a Building Trust program, individuals can understand the impact of their actions on building or eroding trust and identify areas that need attention to build and maintain relationships.
Delivery options to suit your needs
We can deliver Building Trust in-person, as a virtual session, as part of a learning journey, or as a self-guided or moderated online version, so your managers can learn how to build or restore trust anytime, anywhere.
To ensure that your managers can learn the methodology wherever they are and whenever they have the time, SLII® can also be a component of a learning journey or taught in a self-directed online or moderated online version.
Half-Day Instructor-led Course
This is a half-day course with four hours of instructions. With hundreds of facilitators worldwide, we can deliver sessions for your organization or equip you to run them yourself. All designs include engaging participant materials, videos, and learning activities that teach participants the following key concepts: The Building Trust framework, how to develop an action plan to engage in more trustworthy behaviors, a three-step process for restoring trust, and how to plan and practice two trustworthy conversations.
Virtual Instructor-led Course
The Building Trust virtual course consists of prework assignments completed before the course, followed by two two-hour live virtual sessions. The virtual sessions offer learners an engaging experience that includes instruction, group activities, and opportunities to practice new skills.
- Virtual session 1: The course introduces Low and High Trust Relationships, Trustworthy and Untrustworthy Behaviors, the Building Trust Model, Trust Behaviors Sort, and Diagnosing Trustworthiness.
- In between session 1 and 2, participants will have 30 minutes to complete and score the self-survey and create a personal development plan for increasing trust.
- Virtual session 2: Participants learn how to restore trust and develop new skills by completing activities based on personal work challenges.
- Participants receive a set of online tools to aid in applying the content and using it with others through Blanchard Exchange Learner Portal.
Online Overview
Building Trust Online takes your people through three modules that cover the essentials of how to build and maintain trusting relationships. The content is broken down into a variety of engaging videos, interactive exercises, case studies, and quizzes that range from one to five minutes each and can be completed in a total of 35-45 minutes.
- Micro-activities: Ranging from one to five minutes
- Interactive Exercises: Fun, engaging activities include videos, games, stories, case studies, and online discussions
- On-Demand Support Tools: Micro-activities for learning during moments of need or reinforcing skills
- Manager-Led Debrief: Optional manager-led debrief allows for collaboration and discussion for a blended learning experience
Digital kbassets
Managers can access a set of micro-activities, including videos, interactions, and worksheets, in moments of need to support ongoing learning, performance coaching, reinforcement, and custom learning journeys.
Building Trust VR Simulation
Building Trust VR Simulation is a two-module immersive experience that is fully asynchronous and allows learners to practice the skills of recognizing trust and restoring trust in a safe environment. Learners use the Simulation after completing the 35-minute Overview to reinforce and practice their skills.
Module 1: Recognizing Trust — In this module, learners help their virtual coworker Sherri diagnose which Element of Trust has been eroded on her team.
Module 2: Restoring Trust — Learners continue their conversation with Sherri and guide her on restoring trust with her team.
The Main Aspect Affecting Employee Performance is Trust.
18% of respondents claim they don’t trust their supervisor, and 49% of employees say they’ve left a job because of a strained working relationship with their manager.1
One of the main factors affecting employees’ effectiveness at work, according to 45% of them, is a lack of faith in their leadership.2
Establish A Foundation For Trust
You have the basis for creating a successful organization when your team members and their leaders have mutual respect. This trust promotes more significant levels of teamwork, improved creativity and risk-taking, successful business strategy implementation, and enhanced dedication and loyalty to your organization.
Ready to get started?
Contact us today to find out how we can assist your leaders in acquiring the abilities necessary to manage and develop their workforce effectively.
